Contact / FAQ
Please allow up to 24 hours for replies. We DO NOT take custom rod order requests. What you see on the site is what we currently have to offer. Don't see one you like? Check back often or join our newsletter on the main page to stay up to date with new releases! We usually release new rods daily in the Midnight Special Collection!
- I just ordered a rod from you guys, how long until I get it?
All rods ship within 1 to 2 business days and can take up to 4-5 business days if you choose the free ship option. If you choose Priority at checkout, it is 2-3 business days.
We do not offer overnight at this time, unless it's for a Midnight Special, upon reasonable notice and special request. International orders are a $35 flat rate ship and can vary in time, depending on your country and customs processes. Please be aware of your countries import duties, if any, as we do not know or control this.
All rods that that are listed on our site that can be added to your cart are IN STOCK, already built and ready to be shipped to you.
- I ordered an item from your apparel collection and did not receive it with my rod shipment. Whats the deal?
Have no worries. Our good friends in California handle all of our apparel orders, and ship them directly from their shop in California! If you have already received your rod, but not your apparel item, give it a few days. They work to provide you with the highest standard, all printed and embroidered in America!
- Can you build me a custom rod?
I'm sorry friend, we can't help you. Not because we don't want to, but because we just do not have the man power to take on custom orders. Custom "one off" rods are not our focus. Moonshine Rod Company is a total of 4 guys, two of which are full time rod builders.
- I am a guide and would love to try out your rods to potentially recommend to my clients. Do you have any sort of Pro Program?
At this moment, we are working on building a program that (for qualified pros) will offer a discount on rods and apparel. Interested in our Moonshine Guide Program? Drop us an email at firstname.lastname@example.org with your qualifications. We will want to see a copy of your guiding license (varies by state), social handles/photos and/or a verifiable website, or some other legitimate way you advertise/promote your guiding services.
- I own a fly shop, and am interested in carrying your rods in my store. How do I proceed?
Please email email@example.com for more information about buying for your retail establishment. Availability depends strictly on what stock we have on hand and are willing to sell to your store at our discounted Keystone rate. We do not sell to other website dealers, only brick and mortar establishments.
- I am a Veteran/Active Duty or an LEO/First Responder. Do you offer any type of Discount?
We are happy to honor our military, law enforcement, and first responders for their service with a 10% discount on their entire order!
To get your discount, please simply email a photo or scan of a form of ID or documentation showing your service, with any sensitive information blocked out (we really just need your name, hopefully matching to your email name) to firstname.lastname@example.org. Please in the subject line of your email mention "Military Discount" "LEO Discount" or "First Responder Discount" so it gets prompt attention.
Once we've had a chance to review your email, we will reply with a one-time code you can use for 10% off your entire order. Thank you for your service and sacrifice!
- Do you sell rod blanks so I can build my own rod?
We do not sell rod blanks or any other components through Moonshine Rod Company.
- Why do you include two rod tip sections with most of your rods?
Because unfortunately things happen. Lets say you're on a 4 day fishing trip, and have hiked in 10 miles for an awesome weekend of fly fishing and good times with your friends. You cast out and snag a low hanging branch and snap your tip section. If you have a Moonshine Rod with you, you are back to fishing within minutes. If you chose to bring your other brand rod, you're going to be sitting on the shore watching your friends slay fish all weekend. We at Moonshine Rod Company know that unfortunate events happen. In my 15 years of fly fishing, I have stepped on rods jumping into boats, broken them in half via car doors, hooked up on fish that I had no business fishing for with the rod I was using, and thats just off the top of my head. Fact is, we want to keep you fishing and having a great time. No one likes waiting for replacement parts, so we make it easy and include an extra rod tip (the most commonly broken section on a fly rod, no matter the brand) with most of our rods with the exception of the Midnight Special. If you do happen to break any section of your rod, email us at Orders@moonshinerods.com to let us know and we'll get you straighened out, via our warranty policy.
- Where are your fly rods made?
All of our Midnight Specials are hand crafted in the USA using high quality foreign components. All of our other rods are assembled, by hand, overseas, utilizing South Korean and Japanese graphite or glass, and top quality hardware. We personally inspect each rod upon receiving them, polish the reel seat and make sure they are awesome before we send them your way. If we could make all of our rods in the USA at our current price points, we would, however it is currently not possible. We've chosen to give regular folks the option of buying an exceptionally high quality fly rod made using top end materials, at a price that they can actually afford.
For a brief comparison, the lowest priced USA made Orvis Recon starts at 429. Our USA made Midnight Special is 299. The Orvis Clearwater (designed in USA, assembled overseas) starts at 198. Our Drifter (also designed in USA, assembled overseas) starts at 199 with many more features. Please note that we absolutely love and respect what Orvis has done as a great pillar in our fly fishing community. We are merely using this as an example to draw comparisons of our price-points.
- Hi, I have a fly fishing blog and I can get you more customers if you send me a free rod and have me review it.
If we sent a free rod out to every person who has emailed claiming they have a fly fishing blog and can "boost our sales", we would be broke. If we are interested in working with you, we will contact you.
- Why do you recommend such a large reel for your Epiphany series and other 10' or longer rods?
This is a tricky one because it comes down to personal preference. We'd say the majority of Euro/Czech nymph folks that have written in want to balance their rod. Although our Epiphany nymphing rods are very light, they are also longer than your normal fly rod fare, so it takes more weight to balance out the cantilever; that will equal a heavier reel to do so, which equals heavier total weight. However, with all rods, once you throw line, leader, fly and distance out there, it somewhat makes it a moot point as that balance is not so perfect anymore.
That being said, some of us prefer a lighter rig and just go with the tip heavier rod and have no problem fishing comfortably. We highly recommend the Ross Colorado in 3/4 and 5/6.